WE PAUSE IN THIS
for a FRUSTRATING 3-HOUR break to 'try' and talk to a 'real human voice' at Verizon!
We had set up our phone account with Verizon (before we left 15 months ago) to receive our monthly bills on line! Good idea we thought! And it has been working beautifully!!
That is until Verizon decided they needed to 'update' their system!! Well, forget 'updates'....they seem not to working nearly as well as the 'old' system. Now we are locked out of our on-line account and spent 3-hours on the phone last night......being transferred from one 'person' to another, waiting and listening to horrible music (we hope they didn't pay too much for it!), only to be 'cut off' after being on hold for 20 - 30 minutes at a time and have to start all over again!!
Why in the world does something have to be 'fixed' when it is working just fine!! And why in the world is it so hard to get to talk to a 'real person' on the phone!!
F * R U * S * T * R * A * T * I * N * G ....... :-(
Now.....back to our wonderful life as missionaries! -)
(p.s.....the Verizon 'issue' is still NOT resolved!)